General Manager

Job Description

The Central Co-operative Credit Union Limited is seeking an experienced, dynamic, and innovative individual to serve in the position of General Manager. The successful individual will be responsible for the development and progress of the credit union, its financial stability, viability, and responsiveness to its members. He/She also has responsibility for the overall management of the Credit Union and, in particular to give direction to the Branch Manager and Heads of Support Departments at all branches.

Responsibility

Maintain operational efficiency for the Central Cooperative Credit Union (CCCU) –

• Monitoring the business flow within Branches to ensure that it is in keeping with society’s standards;
• Proactively meeting with stakeholders to review the operations and develop mechanisms to meet the Society’s objectives;
• Providing sound guidance on an ongoing basis to the Branch Managers / Administrators regarding the resolution of operational issues;
• Making recommendations to the Board of Directors (Board) on appropriate bases for cost sharing, among branches/units in respect of shared services;
• Providing an analysis of reports from the Branch Managers/Administrators to the Board;
• Scheduling branch/unit reviews (as necessary) to identify any specific concerns highlighted within operations.

Engage and increase the Member base of the Society

• Generating and applying innovative and unique business insights to recognize opportunities intended to create competitive advantages for the Society;
• Understand and integrate the business environment into the Society’s direction and goals. Applicant must have a well-developed awareness of the impact of economic issues on strategic choices;
• Execute more effectively and surpass existing standards of excellence. A desire to exploit real opportunities that directly and/or indirectly improve customer focus and profitability, to strive for constant improvement and to continuously redefine what can be achieved in business outcomes.
• Lead the implementation of credit and marketing strategies and initiatives by successfully communicating the organization’s vision and plans and bringing others to share it.
• Ensuring consistency with the Society’s brand positioning, image and product standards

Efficient management of the Credit Union’s Financial Assets

• Conduct research on investment opportunities and keeps the Board informed of emerging trends;
• Developing prudent investment procedures including cost/benefit and risk analysis for the investment of the Credit Union’s funds, in collaboration with the Assets/Liability Committee;
• Ensuring the proper monitoring of the Credit Portfolio, to maintain trends within acceptable risk
• Collaborating with stakeholders to develop the design of a longer-term structure and plan for the reduction of delinquencies;
• Providing oversight to the collections team to ensure that all delinquent accounts in the performing loan portfolio are aggressively followed up in order to limit loan losses to acceptable levels;

Assist the Board in determining the strategic direction of the CCCU and performance of its governance role

• Remaining knowledgeable about emerging market trends in the financial services sector and provide the board with a timely analysis of such information;
• Developing a strategy for the continued development of the Credit Union;
• Submitting recommendations to the Board on policy;
• Submission of quarterly financial statements of the CCCU to the Board;
• Develop and submit estimates of income expenditure for the ensuring year, on an annual basis for approval by the Board;
• Monitoring, directing and reporting on the implementation of the strategic business plans as it relates to the credit risk, loan administration and marketing Functions;
• Developing, monitoring and reporting the key performance measures that support the Company’s strategic direction; and
• Monitoring the impact of new initiative on the business and to provide recommendations to mitigate and potential risks.

Ensuring compliance with the Dominica Cooperative Societies Act and Regulations, Money Laundering Prevention Act and Regulations, Suppression of Financing of Terrorism Act and Anti-Money Laundering Guidance Notes, and other anti-money laundering legislative measures.

Perform all other duties consistent with the position and authority of the General Manager as may be assigned to the General Manager by the Board of Directors.

Experience and Qualifications

• Master’s Degree in Finance, Accounts, Economics, Business or Management;
• Minimum of Seven (7) years Supervisory or Managerial experience in a financial institution
• Proven work experience as a manager.
• Advanced knowledge of accounting software.
• Good understanding of procedures within a financial institution.
• Advanced mathematical skills.
• Excellent analytical skills.
• Good communication skills.
• Good interpersonal skills.
• Detail orientated.
• Ability to deal with stressful situations.

Benefits and Others

Interested candidates should submit a cover letter; resume’ including professional and personal references under confidential cover to:

The President
Board of Directors
Central Co-operative Credit Union Limited
42/44 Federation Drive,
Goodwill
Commonwealth of Dominica

Or Applications can be emailed to hr@mycccul.com.

Deadline for receipt of application is Friday, August 18, 2023.