Job Description
Are you passionate about cars and customer service? Join our dynamic team at Auto Trade Limited as a Service Advisor and drive your career forward! You will manage customer service interactions, assess service needs, and coordinate repairs. The ideal candidate will have experience in customer service within the automotive industry and excellent communication and problem-solving skills. Join a dynamic team and contribute to enhancing customer satisfaction.
Responsibility
- Greet customers and assess their service needs in a professional, friendly manner.
- Provide detailed explanations of services and repairs needed, and offer suitable solutions.
- Manage service appointments, work orders, and coordinate with the workshop team.
- Upsell additional services and products to enhance vehicle performance and safety.
- Keep customers updated throughout the service process and ensure satisfaction.
Experience and Qualifications
- Previous experience as a Service Advisor or in automotive customer service.
- Strong communication and problem-solving skills.
- Ability to multitask in a fast-paced environment.
- Basic knowledge of vehicle components and repairs (training provided).
- A passion for delivering top-notch customer experiences!
Benefits and Others
Deadline for receipt of application:
Friday November 8th, 2024
Send your application to hr@autotrade.com
Why Join Us?
- Competitive Salary + Commissions
- Ongoing training and career growth opportunities
- Friendly and supportive team environment
- State-of-the-art facilities and technology
- Employee discounts on service and parts
Job Skills
- Auto Mechanics
- Automotive Repair
- Computer Literacy
- Customer Service
- Problem Solving
- Sales Experience
- Written/Oral Communication
AboutCompany
Auto Trade Ltd.- Phone: +1 (767) 255-6800
- eMail: contact@autotrade.dm
- URL: http://www.autotrade.dm
- Address: P.O Box 40. Canefield Roseau, Dominica
Auto Trade Ltd. began operations in September of 1994. We began with a group of thirteen (13) dedicated and diligent employees. This has grown to eighty (80) today and still counting. Our core business is centered on our new and pre-owned Vehicle Sales Department. We represent Suzuki, Nissan, KIA and Hyundai Commercial Trucks. We can also boast of our state of the art Service and Collision/Repair Departments, Car Detailing Department, and our well stocked Parts and Store Departments. Did you know that we also provide affordable and hassle free financing of our vehicles? Well you know now please come see us today!
Auto Trade Ltd also represents Amerijet Int’l Inc in Dominica under our Dominica Freights System banner and this also includes E-zone, Crowley Caribbean and International Transportation Network. Our Industrial and Marine Department is another department which we are justly proud of. We represent Yamaha land and marine products, Bobcat, and Stone Industrial Equipment.
This Department caters for the needs of the construction, manufacturing and fisheries sectors which are very important for the overall development of our local economy.Our vision is that the Company becomes and maintains the position of No1 Service Provider in the Automotive, Industrial, Marine and Shipping sectors of Dominica. We are proud of our achievements to date and we are sincerely thankful for the support of all our suppliers, employees and the many loyal customers who continue to patronize us.
Auto Trade Ltd is always at the forefront of adopting and utilizing new technologies especially so with environmentally friendly and energy saving solutions. We recently installed solar panels on the roof of our facility at Canefield which we hope will reduce our dependency on energy supplied from the processing of non-sustainable fossil fuels. After all, we are part of a group of dynamic companies one of which is EMS Ltd which has as its main objective to provide renewable energy saving solutions to the citizens of the Caribbean region. Other sister companies include Fine Foods. Inc. in Dominica and Reals Foods Inc. in St. Lucia.