Support Services Agent

Job Description

The Eastern Caribbean Asset Management Corporation (ECAMC) invites suitably qualified persons to apply to fill the post of Support Services Agent in Dominica. ECAMC is headquartered in Antigua and Barbuda and was established by the member Governments of the Eastern Caribbean Currency Union (ECCU) in response to the increase in non-performing loans (NPLs) within the commercial banking sector.

Responsibility

In this role as an independent contractor to the ECAMC, you will play a key role in supporting our operations in Dominica, ensuring smooth coordination of property management activities and administrative tasks. This position is ideal for someone with a strong background in property management, real estate, or administrative support who is looking for a flexible and dynamic work environment.

Key Responsibilities:

• Support ECAMC’s Monitoring and Maintenance of Collateral Properties: Regularly obtain video and photo footage of collateral properties (at least quarterly or as needed) to support ECAMC’s monitoring of their condition and where necessary, identify and recommend suitable service providers to effect repairs and maintenance works, ensuring that all approved works are completed effectively.
• Support ECAMC’s Disposition Activities: Assist with local marketing initiatives, arrange viewings of collateral properties, and support the execution of property transactions, ensuring smooth conduct of all related activities.
• Liaise with Third Parties: Liaise as directed with third parties, including debtors, law firms, real estate agents, valuers, and contractors, to support the ECAMC’s efficient management and expeditious disposition of acquired assets.
• Manage Document Handling: Oversee the secure and timely delivery, collection, and transmission of documents between local parties and the ECAMC’s headquarters in Antigua, ensuring efficiency and professionalism at all times.
• Ensure Effective Communication: Maintain consistent communication with ECAMC’s headquarters, providing written reports as necessary, timely updates, addressing issues, and coordinating next steps to ensure seamless conduct of ECAMC’s affairs in Dominica.

Experience and Qualifications

• Educational Background: A High School Diploma or equivalent is required. Additional qualifications or certification in property management or business administration will be considered an asset.
• Experience: Previous experience in property management, real estate, or administrative support is preferred.
• Equipment: Access to a laptop is mandatory for this position.
• Transportation: Must have a valid driver’s license and access to a reliable vehicle (mileage will be reimbursed).
• Skills:
  • Proficient in reading and interpreting site maps and property boundaries.
  • Excellent communication skills, both written and verbal.
  • High attention to detail and accuracy, particularly in managing documents and scheduling appointments.
  • Professional demeanor and appearance, with the ability to represent ECAMC effectively.

Benefits and Others

Hourly Rate: A competitive fixed hourly rate will be provided for services rendered, ensuring fair compensation for your expertise and efforts. All compensation will be in Eastern Caribbean Dollars.

Interested persons are encouraged to apply detailing their qualifications, experience, and why they are an ideal fit for this role.

A Letter of application, together with a Curriculum Vitae and two (2) references, should be submitted, addressed to:

The Eastern Caribbean Asset Management Corporation
Woods Centre
Suite 23
Friars Hill Road
P. O. Box W660
St. John’s, Antigua and Barbuda

Please send your letter of application and supporting documents to info@ec-amc.com by February 14, 2025.