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Full Time

IT Technical Support Officer

  • Posted: 5 Years ago
  • //
  • Company:Marigot Co-operative Credit Union Ltd
  • /
  • 4.28K

Industry:

Finance & Banking

Qualification:

Bachelor's Degree

Company Type:

NGO

LOCATION:

Marigot, Dominica

Job Role/Speciality:

IT Specialist

EXPERIENCE:

3 Years

Career Level:

Entry Level

DEADLINE:

30th JAN, 2020

Number of Vacancies:

1

Monthly Salary Range:

Unspecified

Age:

Unspecified

Contract Length:

Unspecified

Gender:

Gender Unspecified

Contact Person Name:

General Manager

Contact Person Email:

creditunionjobsdm@gmail.com

Job Description

The Marigot Co-operative Credit Union Lid. (MCCU) is seeking a qualified individual to fill the position of IT Technical support officer. The successful candidate will report to the General Manager. The ICT Officer monitors and maintains the computer systems and networks of the institution (installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems) at all branches of the MCCU.

Responsibility

  • Manage daily operations of the ICT department.
  • Develop new strategies, policies, and procedures to increase efficiency, enhance workflow and
    improve user satisfaction.
  • Provide support, including procedural documentation and monthly IT reports.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Assist with maintaining information security through controlled hardware or software installation
    and staff education.
  • Follows emergency plans for equipment, power or security failures when necessary to protect
    data, security and equipment.
  • Stay updated regarding technology and offer suggestions for possible upgrades and changes
    within the IT department.
  • Implement measures to protect members' data from outside infiltration through encryption,
    secure data storage and other necessary means, among other tasks.

Experience and Qualifications

  • Bachelor's Degree or similar qualification in Information Technology. Computer Science or
    related field required.
  • Three (3) or more years of related experience and/or training, or equivalent combination of
    education and experience.

Benefits and Others

The following certification will be an asset:

  • Windows Network Certification
  • Computer Hardware Maintenance Certification (CompTIA A+)
  • Project Management Certificate

Job Skills

  • Create Reports
  • Data Management
  • Deliver Training/Workshop
  • Develop Policies
  • Hardware Maintenance
  • Project Management
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Marigot Co-operative Credit Union Ltd

AboutCompany

Marigot Co-operative Credit Union Ltd
  • Phone: +1 (767) 445-7177
  • eMail: mccu@cwdom.dm
  • URL: http://www.marigotcreditunion.com/
  • Address: Weirs, Dr. Nicholas Liverpool Highway, Marigot, Dominica

The Marigot Co-operative Credit Union Limited is a financial institution that was formed in the year 1954 out of a study group selected from persons in the community of Marigot with limited financial resources. The group was led by Mr. Belgrave Robinson assisted by a number of persons including Mr. Meshach Linton, Mr. Edney Sylvester, Mr. Slyes E James, Mr. Hommil Hamlet and Mr. Anthony Winston. The meeting place of that study group was at the Golden Arror Club in Marigot and their contribution for savings was 25¢ per week.

January 5th 1955 was inauguration day for the Marigot Co-operative Credit Union. The aim of the Credit Union was to promote economic thrift among members and provide a source of credit that was more favorable than the banking sector, to people of the Community.

The Credit Union at that time was run by a Board of Directors elected from among the same people. Mr. Meshach Linton was its first President and Mr. Syles E James the first Treasurer. Other members of the Board included Mr. Edney Sylvester, Dr. Basteria and Mr. Hommil Hamlet. At the start Mr. Hommil Hamlet collected the money from members and the money was kept at the home of a business man named Mr. Anthony Winston for safe keeping. Savings was collected at the home of the Treasurer until the first Credit Union office building was built in 1972.

What started off from a very humble beginning with member’s savings as little as 25 ¢ is today a multi-million dollar institution with assets of over 20 million dollars and the institution has a membership of over three thousand.