Network Administrator

Job Description

Join LIAT (2020) Limited to provide support in the management and maintenance of LIAT2020’s network systems (hardware and software). As the Network Administrator will play a critical role in maintaining the technological backbone of the LIAT2020, ensuring that the network infrastructure supports its operational delivery securely, efficiently, and reliably.

Responsibility

• Network Infrastructure Management (includes all hardware, software, servers, and back-up power supplies (Ups)):
  • Design, implement, and manage the airline's computer networks, including local area networks (LANs) and wide area networks (WANs).
  • Ensure the reliability, availability, and performance of the network infrastructure.
    • Hardware
      • Ensure that the network hardware remains visibly clean and in working condition.
      • Network devices are in optimal operation at all times.
      • Monitor and report incidents using the remote monitoring tools of the hardware (IDRAC for Servers, Console for network devices, etc.)
      • Backup Power Supplies
      • Monitor the UPS and indicate faults and flaws.
    • Software
      • Windows Server updates
      • Virtualization platform updates
      • Endpoint malware Updates
      • Network equipment firmware updates.
      • Monitoring solutions software updates
      • Patch notification monitoring.
    • Networking Equipment and Optimisation
      • Continuously evaluate and optimize network configurations to enhance performance and efficiency.
      • Implement network upgrades and enhancements as needed.
      • Ensure that network outlets are secured.
      • Ensure that network cabling is maintained.
• IP Telephony
  • Support IP Telephony environment (3CX)
  • IP Telephony monitoring and updated.
  • Ensure that the wireless equipment remains free from damage and visible damage is reported.
  • Ensure that all networking equipment during working hours are at their optimum. Capacity, Network Planning and Expansion:
  • Participate in strategic planning for network expansion and improvement projects.
  • Collaborate with vendors to evaluate and procure network equipment and services.
  • Server hardware monitoring and management
  • Monitor network traffic and plan for network capacity expansion based on the airline's growth and evolving technology needs.
  • File server resource management.
  • Repository management (ManageEngine Suite)
• Security and Compliance:
  • Implement and enforce security measures to protect the airline's network from unauthorized access, cyber threats, and data breaches.
• Vendor Management:
  • Work with network equipment and service vendors to procure, install, and maintain network hardware and software.
  • Evaluate vendor performance and negotiate contracts.
• Virtualization platform data management:
  • Patching
  • Updating
  • Updating
  • Monitoring & reporting
    • Usage statistics
    • Fault reporting
  • Vendor troubleshooting support.
• Performs Systems backups:
  • Monitor network performance and identify and resolve issues promptly to minimize downtime.
  • Conduct regular assessment and audits to ensure optimal network health.
• Supports the WAN environment
  • Monitor and report all connectivity issues.
    • ATM connectivity issues
    • Site connections issues
    • Infrastructure connectivity issues
  • Resolve issues pertaining to WAN connectivity.
    • Liaise with relevant ISPs for support and resolution of connectivity issues.
  • Assist in planning for WAN deployments.
• Assist with helpdesk issues.
  • Assist in maintaining Help Desk Log
  • rovide technical support to end-users for network-related issues.
  • Assist in troubleshooting network connectivity problems and providing solutions
  • Monitor and maintain end user access to external resources.
  • Report observed compromises to the infrastructure.
  • Monitor system backups and replication.
• Assist the internal and external developers.
  • Assist with script development for automation.
  • Assist with end user requirement documentation.
• Support database environments (MS SQL, MYSQL)
• Support email environments (MS Exchange, Office 365 Email & Other email platform) and Office 365 Platform
• Monitor and maintain end user access to external resources.
  • Limited firewall management
  • Limited network switch management
• Incident Response
  • Develop and implement response plans for network security incidents.
  • Investigate and mitigate security breaches.
• Monitor and Maintain information system documentation.
  • Maintain comprehensive documentation or network configurations, protocols, and procedures.
  • Update relevant system documentation as changes occur.
  • Monitor and maintain end user access to external resources.
  • Report observed compromises to the infrastructure.
  • Implement and manage network backup and recovery procedures to safeguard critical data and ensure business continuity.
• Assists with delivering excellent service to the members who subscribe to IT based services by troubleshooting issues as they occur.
• Perform other related duties as assigned by the Line Manager

Experience and Qualifications

• Bachelors Degree in Information Technology (Networking minor) or Computer Science or associate degree with Competent Network certification – CCNA, CCNP or CompTIA Network+
• A minimum of five (5) years’ experience in a similar role (in a position requiring Information Technology & Networking)
• Proficiency in troubleshooting and Problem Solving
• Current with industry best practices and regulatory requirements related to network security.
• Excellent interpersonal and communication skills – can maintain confidentiality & is tactful.
• Excellent analytical and time management skills
• Experience in working with multi-tenant institutions.
• Experience in working with distributed office environments.
• Proficiency in Windows Server Operating Systems
• Proficiency in Microsoft Office 365 Business solutions including “E” class licenses.
• General AI Knowledge
• Cybersecurity knowledge a plus
• Commitment to continued learning and personal development.

Benefits and Others

• Competitive remuneration package.
• Opportunity to shape the strategic future of a revamped regional start-up airline.
• Exciting, collaborative, and innovative work environment.

Please follow the below instructions:

1. Send application to this email: recruitment@liat20.com  
2. Email Subject Line: Network Administrator
3. Attach your: CV

Any application without the job title or multiple job titles would not be considered.

Note:

• If you have previously applied for an identified role, there is no need to re-apply. 
• Kindly note that only candidates who have been shortlisted will be contacted after the screening of all received applications.