OSP Technician

Job Description

Digicel Dominica requires an experienced OSP Technician to maintain and expand our network infrastructure. This crucial role will require you to ensure optimal performance of our outdoor telecommunications equipment, troubleshoot issues, and implement upgrades as necessary. We're seeking highly skilled and tech-savvy individuals with a knack for hands-on problem-solving and a commitment to delivering reliable connectivity. Join our team at Digicel to help power our network's reach and resilience.

Responsibility

Under minimal supervision, perform basic to advanced troubleshooting and repair for services from Head End to Customer Premise Equipment (CPE) for residential and commercial customers. Complete disconnects, downgrades, upgrades, reconnect, and installations as/if business needs dictate. Primary focus will be on the installation, performance and maintenance of the Fiber Optic network.

Your main Accountabilities are:

• To perform site surveys as requested
• To install and maintain entire Fibre Optic Network from the headend to the customer premises
• Create and maintain proper documentation of fibre network to include patch panels, splice enclosures and outdoor cabinets
• Troubleshoot and repair complex residential and commercial business customer service from the FAT to the connection of the CPE
• Educate customers on proper use of services and equipment, including channel line-up and EPG
• Perform quality control inspection by reviewing work completed by contract partners
• Follow security procedures to prevent any unauthorized service

Experience and Qualifications

• High school diploma or equivalent work experience
• 5 years+ broadband technician or equivalent work experience
• 6 months+ broadband technology or equivalent work experience
• 5 years + experience or like certifications in fibre splicing
• Strong understanding of Fiber networks and related equipment
• Knowledge of company products and services
• Possess a valid C-class driver’s license
• Ability to read, write and speak English language to communicate with employees, customers, and suppliers, in person or on the phone, and clear written communication, straight forward and professional manner
• Ability to use the following hand tools, electric drills, hammers, wrenches and screwdrivers
• Ability to walk over all types of terrain in all kinds of weather while caring tools and equipment including gaffs, ladders and fully loaded tool belts
• Ability to accurately measure distances using tapes, or other measuring devices.
• Ability to climb pools using gaffs, hooks and climbing belts as needed
• Ability to use computer and software applications

Benefits and Others

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

APPLY ONLINE: https://www.linkedin.com/jobs/view/3846923231/