Job Description
FLOW is seeking a Telesales Agent to join our dynamic team. Responsibilities include engaging customers, promoting services, and achieving sales targets. Ideal candidates are customer-oriented, persuasive, and have excellent communication skills. Join us to connect the Caribbean with top-tier telecom solutions.
Responsibility
- Engage with customers through outbound calls
- Promote FLOW’s telecom services and products
- Achieve monthly and quarterly sales targets
- Handle customer inquiries and provide solutions
- Maintain detailed records of customer interactions
- Conduct follow-up calls to ensure customer satisfaction
- Assist in developing telesales strategies and campaigns
Experience and Qualifications
- Proven experience in telesales or customer service
- Excellent verbal communication skills
- Ability to persuade and influence customers
- Strong organizational and multitasking skills
- Proficiency in using CRM software
- High school diploma or equivalent
- Ability to work under pressure and meet targets
- Strong problem-solving skills
- Positive attitude and customer-focused mindset
Benefits and Others
- Send your applications to: dom-residential-sales@cwc.com
- Or deliver them to the Flow Roseau Office.
- Deadline: July 5th, 2024
Job Skills
- Achieving Sales Targets
- Customer Focused
- Multitasker
- Organizational Capabilities
- Persuasive
- Positive Attitude
- Problem Solving
- Work Under Pressure
- Written/Oral Communication
AboutCompany
FLOW- Phone: +1 (767) 255-1000
- eMail: marilyn.sealy@cwc.com
- URL: https://discoverflow.co/dominica/
- Address: Old Street, Roseau, Dominica
FLOW was the first to connect the Caribbean people, governments and businesses with best in class telecoms networks across broadband, fixed and mobile services. Today they remain a telecoms tour de force, unmatched in every market they serve in the Caribbean as the sole full service ‘go to’ provider.